Accessibility statement

Enchanted lodges wants as many people as possible to be able to use this website. This statement explains how accessible it is and what to do if you have a problem.

Using this website

You should be able to:

• zoom in up to 200% without the text spilling off the screen
• move around the site using just a keyboard
• use the site with a screen reader
• read text that has good contrast against its background

How accessible this website is

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Some parts may not be fully accessible yet, such as older documents or content from other services like embedded maps and videos.

Feedback and contact

If you find a problem or need information in a different format, email [email protected], call +44 7487 598010 or write to Enchanted Lodges, kennaways, Faversham ME13 0HA, United Kingdom. We will reply as soon as we can.

Changes to this statement

We review this statement when we make changes to the website. The date below shows when it last changed.

Last updated 3 November 2026.